Tuesday, January 26, 2016

Where to find account number of my AT&T prepaid gophone



If you have AT&T prepaid Go Phone and want to transfer your number out of your gophone to another provider, like for example if you want to transfer your gophone number to Google Voice you will need the AT&T account number.

But you will not find your account number on the att.com website, not even when you login to att.com/mygophone with your phone number and pin.

It appears like AT&T does not want to disclose this account number even to the logged-in customers of gophone.

You can get this account number by calling 611 from your gophone and talking to representative (you select "More options" and then press 0 for operator. Operator will give this account number to you, just ask for it and insist that you need it.)

But there is a way to get your account number without having to call and deal with someone at at&t. Your at&t  prepaid gophone account number is hidden in the html source code of the "refill" page

Here are the steps. In this example I was using chrome browser on a MAC, but you can use another browser and can be on Windows. It helps if you already know how to view html source code of web pages.


  1. Login to att.com/mygophone with your phone number and pin
  2. Click on “Refill” link or icon.
  3. When on the refill page view html source code on the page using browser “view source” option. Att web page has javascript that disables the right-click, so you cannot just right-click to view source.
  4. If you using mac you must use CMD + ALT + J in chrome browser to open developer tools. On Windows use CMD+SHIFT+C (I think)
  5. Search html source code for your phone number using area code and number without any dashes. You will find block of html like this:
In this example we assume your phone is 5405556224
And your account is found in the same block of code in the data-user-account-billing-account property and also in data-user-account-ctn property. In this example it’s 494106666666



<div id="edmSession" data-user-login-id="5405556224" data-user-account-billing-account="494106666666" data-user-account-ctn="494106666666" data-user-email="" data-user-zip="" data-user-account-billing-state="" data-user-account-billing-city="" data-user-account-billing-zip="" data-user-login-type="CTN" data-user-account-liability-type="CONS" data-user-account-billing-system="T" data-description="Common session data" ></div>



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